The Hearing Loss Help Co. - Our Satisfied Clients

US Naval Hospital on Okinawa

Hi Curtis,

Please contact Dr. A. Joseph (LCDR USN, US Naval Hospital on Okinawa) and provide him with your e-mail and Company address.

I told the Doctor how pleased I was as to the way you do business.

Best regards,

Danny Greicius

The Commonwealth of Massachusetts

State Representative

May 27, 1997

Dear Mr. Dickinson,

Please accept my sincere congratulations on your receipt of the award for your outstanding efforts on the behalf of the hearing-impaired.

Your dedication in educating people about the rights and needs of the hearing impaired is truly admirable and deserving of proper recognition.

I wish you the best of luck for your future success!
Sincerely,

Harold P. Naughton, Jr.
State Representative
Twelfth Worcester District

Massachusetts Trial Court

Dear Curtis,

Many thanks for helping us offer "FM" training to Worcester County Court employees.

Having a knowledgable person in the group took a lot of pressure off the "small group" aspect of the program. You very capably familiarized court personnel with how to set up our new FM systems.

Thanks again for your much appreciated assistance.

Sincerely,
Marge Brown

Houses of Religion

First Congregational Church, Spencer MA 01562; October 6, 1997

Dear Mr. Dickinson

This is a quick note to say thank you for your great help in securing a better sound enhancement system for our church. Two different companies have worked on our system, both big name system companies, and neither offered the systematic troubleshooting analysis that you brought to us. Your work clearly showed someone who took a personal interest in seeing that our system worked properly. Believe me the next time we need services or new equipment we will call you first! Thank you again for your time and dedication in making our church hearing accessible.
--Richard Jones

Lake View Congregational Church, Worcester, Massachusetts. 01604
Mr. Dickinson, We would like to Thank You very much for your expertise in helping us choose a Hearing Assistance System for our church. It is FANTASTIC!!!
Our hearing impaired parishioners were a little reluctant at first, but once they tried the individual receivers they won't go to worship without them We have one woman that cries every Sunday morning and keeps thanking the Trustees for getting the system. She said she can now hear everything and didn't realize what she had been missing every week.
Curtis, you are WONDERFUL!! We had spoken to other people but you gave us the information and answers we were looking for. You definitely are very informative and your great demonstration sold all of us.
We would strongly recommend the Hearing Loss Help Company and Curtis Dickinson. He is very informative and professional to deal with.
May God Bless You and all the people you are able to help.
Board of Trustees,
Andrew E. LaFlemme Jr.

Wesley United Methodist Church. Worcester Ma 01608
Dear Curtis,
As program chairperson of the Golden Agers of Wesley United Methodist Church in Worcester I would like to tell you how much our members enjoyed your presentation on assisted hearing devices last Tuesday afternoon.
Your explaining and then demonstrating how various devices could help those with hearing losss was most convincing. I know I heard you much better when I was using your FM system, and several others told me they did too after having used some of your devices.
Several in our group told me how sincere you were and how they felt that you were geuininely interested in them and weren't "pushy" in your presentation. I know you evoked a lot of interest and everyone felt good about having heard you.
Thank you for showing us that many helpful options in addition to hearing aids are available for those with a hearing loss.
Sincerely yours,
Dale S. Fair
Program Chairperson
Golden Agers

As chairperson for the Dorcus Circle of Wesley United Method Church I want to thank you for taking the time to speak.
We certainly had a great interest in your presentation of various hearing devices and are more knowledgeable on the subject of hearing loss.
Sincerely,
Anita Goulding, Co-chairman Wesley United Methodist Church Women

Temple Reyim, Newton, MA. Cantor Simon
Mr. Curtis Dickinson,
I'm pleased to follow up your visit to Temple Reyim with this note indicating how pleased the House Committee and the congregation are with the FM devices which you sold us and with the follow up services and accessories which you have provided.
I got the definite feeling that you understand the problems faced by our members who have a hearing loss. The suggestions you have given are certainly valued.
We want to thank you for your prompt response to our request for a house call and for the time you spent overhauling our system and discussing the equipment with me.
With all best regards,
Sincerely,
Bob Guterman

Congregation Beth Israel, Worcester, Dick Sobol, Executive Director, Worcester, MA

St. Patrick Church, Natick, Father Twomey Pastor
Trustees
Evangelical Congregation, Grafton, MA 01519
Dear Trustee's
The Lord's Peace!
I write on behalf of Curtis Dickinson of Hearing Loss help Company. We had Curtis put in a hearing assistive system in our Church last year and it has made a remarkable difference. Originally, we were going to do this only in the upstairs church. It worked so well we placed a system in the lower church. Now I am speaking with Curtis about a portable system to have for small group meetings.
Those who have hearing disabilities don't want to bother us who have no hearing problems. When I made the hearing devices available, more people felt they could participate. At funerals in particular, we are able to offer the hard of hearing the opportunity to hear everything that is said for their deceased loved ones. This would not have been possible if it were not for the hearing assistive system.
We now have 10 receivers in both the upper and lower churches. We plan to get 4 receivers for the portable device.. It truly pays to be attentive to the hearing impaired. They have so much to offer--as does every child of God, and they become engaged when they can hear.
If you would like further input from me, I would be glad to speak with you. I do not get any commission or discount from Curtis. It just seems to me this is something that should be done. I an glad to report that we have been able to influence the Town of Natick in having their Town Hall system hooked up.
Thank you for your attention in this matter. May you prosper in the peace and joy of the Lord.
Rev. Daniel P. Twomey

To Whom It may Concern,
St. Patrick Parish recently purchased a Hearing Assistance System from Curtis Dickinson of hearing Loss help Company. It is magnificent!
We purchased 10 receivers with headsets for our upper Church and 6 for our lower Chapel and hall. They worked so well and were so positively accepted, I ordered another four for our lower Chapel. The people who use them are greatly impressed and thankful. This is one of the best investments we have made since it has enabled more of our people to readily hear the Word of God and experience more fully being members of our worshiping community.
Curtis was courteous and informative when he came for a demonstration . He was able to install the system into our present PA system with no problems. Curtis has been very professional and solicitous with his follow-up calls and advice.
If you would like to have more of your people involved, I strongly recommend Curtis and the Hearing loss help Company. If you would like to call me for a more full reference, please feel free to do so. I will praise this system and Curtis to the skies.
May you and all you serve prosper in the peace of the Lord.
Father Dan Twomey

Eliot Church, Natick, David Miller, Hughs and Hughs, Natick, MA
Dear Curtis,
Thank you for your time, cooperation and expertise in assisting our church in technical support for our parishioners who are hearing impaired.
Your presentation to our Boards of Trustees was professional and well thought out.
We have had the system up and running for several months now and am very happy to say it is everything you said it would be and more!
Thank you for a job well done!
Respectfully
David P. Miller--Treasurer

Calvary Baptist Church, Brookline MA

Renewed Baptist Church, South Lawrence, MA

Temple Sinai, Brookline, Rabbi Waldorf

World Outreach Evangelical Community Worcester, MA 01609

Community and Health Care Outreach Services

Central Massachusetts Agency on Aging
Dear Curtis,
Please allow me to take this opportunity to thank you for your thoughtful presentation to our staff this morning. As mentioned many of us were familiar with visual assistive equipment but were not aware of the variety of devices for those with hearing loss.
We will happily include you in our referral list and will let you know when we are in need of additional brochures.
Thank you again for your time and willingness to share your expertise.
Sincerely,
Kate C. Anderson
Director of Information
Advocacy and Training

Council on Aging--Northborough Senior Center Northbourough, MA 01532-1951
To Whom It May Concern,
Mr. Curtis Dickinson from Hearing Loss Help Company made a presentation at the Northborough Senior Center on June 4, 1997 following our noon congregate luncheon.
Participants seemed to have found his presentation helpful. Mr. Dickinson received feedback from the audience and tried to answer each person's questions.
I would recommend his presentation but we are unable to endorse any products.
I can be contacted as a reference for mr. Dickinson's presentation.
Sincerely,
Renee J. McCue, Director

Council on Aging, Senior Center, Town of Shrewsbury, Shrewsbury, MA 01545-5125
Dear Curtis,
Well, I am finally finding a moment to thank you for coming to the Senior Center back in July! I don't know where the summer went so quickly. I hope the rest of your summer proved to be pleasant.
I think your presentation and "hands-on" demonstration was most helpful to the folks that attended. I'm so delighted to hear that you even "converted" that one gentleman who was convinced that nothing was going to help him. I have been sharing your information to others that come to the Center who seem to have hearing issues, who seem excited to learn that hearing aids are not the only option for them.
We finally started mailing out the newsletter last month to each and every senior in town. I am excited as this will hopefully be our greatest outreach tool to the older residents. I have enclosed this months issue, which includes the information on the Self Help Group at Southgate.
Keep up the great work on this much needed service! I'm sure many folks are greatly indebted to you for broadening their horizons with your knowledge on what's available to them.
Sincerely,
Sharon M. Yager, SCOA Director

Jewish Community Housing for the Elderly, Auburndale, MA 02166
Dear Curtis,
I am writing to thank you for the Audio Induction Loop System that you installed at Golda Meir House. It has been in use for many months now. It is used by our hearing impaired tenants during the literature reading sessions.
It was pleasing that you came right away when there was a technical difficulty with the system. The problem was resolved without any of the hard of hearing tenants having to be without the use of the system.
Not only has it proven to be a cost-effective way of enhancing the lives of our heard of hearing tenants, but it also brings us into compliance with the intent of the Americans with Disabilities Act in regard to the hard of hearing population.
I will enthusiastically recommend your company and it's services to anyone interested about finding a solution for the hard of hearing population.
Once again, thank you for providing a solution for the hard of hearing tenants at Golda Meir house.
Sincerely,
Aya Schlair
Site manager

Dear Curtis,
I would like to take this opportunity to thank you for the Audio Loop System which you installed at the Golda Meir House this past summer. This system is a tremendous aid and allows many of our hearing impaired tenants to participate in activates such as our poetry reading sessions.
Thus far it has proved to be a cost-effective way of enhancing the hearing quality for many of the tenants at Golda Meir House.
It was also pleasing to know how often you came out to Golda Meir House while the system was being used to make sure everything was done properly.
Once again, many thanks and continued success in a very worthwhile enterprise.
Sincerely,
William Rabbitt, Building Superintendent

HOME AND COMMUNITY SERVICES, INC. Southborough, MA 01772-1709 September 1997
Dear Mr. Dickinson,
Thank you very much for speaking at the in-service for the ombudsman volunteers. The information you provided was very helpful and I can tell you that many were very satisfied with your knowledge of hearing loss and devices that are available. I appreciate that you took the time to make this presentation and were thorough in answering questions posed to you.
I would be pleased to have you come back and speak to an even larger audience. I'll be in touch.
Mary Brooks
STAFF BUILDERS--HOME HEALTH CARE Westborough, MA 01581
Dear Curtis,
Please allow me to speak for all of us who attended your presentation yesterday on Assistive Listening Systems and Devices. As Home Health Care providers, our nurses continually come in contact with either clients or family members who have some form of hearing loss. The information you provided will be of great help. Many people who experience hearing loss do not know where To go for help, and as you pointed out, making phone calls to find this type of information is very difficult for them. In addition, as monitors of home safety for our clients, their ability to be warned by smoke and fire detectors is a concern of ours.
We really liked the fact that you were so familiar with the various devices; you could clearly answer all our questions. You know the advantages and disadvantages of each, and where to obtain them and price ranges.You are providing a much needed service for the community.
Sincerely,
Susan McLiesh, RN, DON

JEWISH COMMUNITY CENTER Worcester Massachusetts 01609
Dear Curtis,
On behalf of the Senior Adults at the Worcester JCC, I would like to thank you for your presentation.
Although there ere not many people attending, those that were there greatly benefited from your presentation. I will look forward to having you perform for another presentation some time in the further.Many, many thanks for your time and effort.
Most sincerely,
Rana G. Rappaport, Director Senior Adult Services.

Colleges/University/Education

WORCESTER STATE COLLEGE. Worcester Massachusetts
As chairperson of the Communications Disorders Department, and head of the Hearing Clinic at Worcester State College, I have had the good fortune to work with Curtis Dickinson of Hearing Loss Help Company. He is a unique person the field of Assistive Devices where there is a great deal of promotion, but very limited help for hearing impaired people in reality.
Curtis has empathy for the disabled and understands their needs, their reactions, and their insecurities. He is willing to work with them on an individual basis.He considers their lifestyle and their financial situation, as well as their hearing loss. He goes the extra mile to help people achieve optimum communication.
I highly recommend this company for any individual or organization who needs help with assistive devices for the hearing impaired.
Sincerely,
Susan V. Rezen, Ph.D. CCCA

Hi Mr. Dickinson,
We really enjoyed and learned from your presentation at Worcester State College. Thank you so much for sharing your time and knowledge with us. It was our great and sincere pleasure to be able to meet and learn from you.
Thank you once again.
NSSLHA

Nichols College, Massachusetts
Dear Curtis Dickinson,
Thank you for taking the time to check up on the assistive listening system which I purchased from you. The system has worked perfectly and Kathleen has had an enjoyable and productive year at Nichols College. It has been a pleasure working with you. I will contact you in the future if we have any additional needs.
Sincerely,
Dr. Edward J. Kolek, Jr.
Director of Advising Services

NORTH READING PUBLIC SCHOOLS. North Reading, MA 01864
Dear Mr. Dickinson,
On behalf of the North Reading Public Schools, I wish to thank you for providing the FM wireless system for use at the high school auditorium. The system worked perfectly at the April Town Meeting. Until now, those who are hearing impaired were unable to fully appreciate the debate and comments.I appreciate your willingness to train members of our staff to setup and operate the system. They were able to do so quite easily.
Sincerely yours,
Roger L. Young.

Hard Of Hearing Consumers and their Loved Ones

Dear Mr. Dickinson
You saved the day!
Dad would have sat through Easter dinner without hearing a word if it had not been for your help. His hearing aid gave out the day before easter.. When I contacted you, you rearranged your plans so you could meet with me. From you I was able to purchase a new PockeTalker.
Dad and I are very grateful.
Sincerely,
Leslie Nisbaum

Thanks for your assistance in getting information about other products & being prompt in answering emails. I haven't heard about your company before but I came across it someplace & am glad I did. Your prices are competitive. You also provided more options with Pocketalker so I can order it without ear buds or headphones which I don't use. --NN

Dear Mr. Dickinson,
Thank you so much for your time and efforts to help me select the correct alarm system to suit my needs.
Thank you
Mrs. Mary M. Stack
Framingham, MA 91701

Dear Curtis,
Thank you for your prompt service and attention to my problem. Also for your courtesy to my wife.
Although I am a sound sleeper the clock seems to do the job.
Right now that seems to be my biggest difficulty but it is nice to know there is an experienced and knowledgable person close by that I can turn to when other problems arise.
Thank you
Ray Covitz

Hi Curtis,
The vibrating alarm clock works fine. I appreciate your help in solving a difficult problem for me.
Sincerely,
Harriet Goldman

Dear Curtis,
Check for $150 enclosed.
Thank you very much for your good advice, insight, and persistence. If you ever wish a reference, don't hesitate to use my name.
Glenn Sacra
PS: As I told you before, mother is again enjoying TV for the first time in many months.

Hi Curtis,

I just looked at your article about hearing aids and it was just SUPER!!. I wish that I knew all of this before I purchased my first hearing aid. The audiologist recommended that I get a digital CIC because I was young and professional. This was one of the most costly mistakes that I have ever made. Of course it doesn't have a T-coil and it's just plain too weak.
I think that some of the best things that you mention are the specifics on T-oils (exactly what kind of T coil to ask for) and the fact the feedback does not have to happen. I bet there are a lot of people that think that it's just a part of hearing aid life and something that they have to live with.
GREAT JOB! You should be proud of yourself!<
--Claudia-

July 14,1998
Dear Mr. Dickinson,
My husband and I would like to thank you for your caring approach in helping us to purchase a hearing enhancement system for our home.
The infra-red system has opened a new world of listening pleasure for us since we're both hearing-impaired. The new found clarity is most impressive.
You, personally, have been most sensitive, to our needs, in examining and helping us adjust to the possibilities the system offers. You have followed up, and proven to be most reliable and responsible--refreshing in today's times.
I would certainly recommend both you, personally, and the hearing system.
Many, many thanks.
--Charlotte Kirshner
West Newton, MA 02165

It sure would be great if people that were so scared and unsure of themselves when they were getting their first hearing aids had this info. I hope the report gets wide publication. The funny thing is, I felt like I had done some research before I made my first purchase and yet, in hindsight I knew SO LITTLE!! I knew about analog and digital and went along with the hype that digital (and smaller) must be better. I did not know one thing about a crucial component of a HA: a T-coil. My audiologist later told me that she doesn't even talk about T-coils and ALD'S to a person unless they've lost at least 70% of their hearing. This sounds so amazing to me now, that I wonder if I heard her right!
-Hearing Aid Consumer

Wonderful article Curtis. Congratulations. Many people's lives will be made better because of this information.
Audrey--Board member of the North Shore Canadian Hard of Hearing Association

Curtis:
Your list of tips is very impressive. I would think that any newspaper or magazine would do themselves proud if they hired you to do a weekly or monthly column.

You could confidently discuss the the in's and out's of hearing loss, assistive devices. You also could offer direct answers to the questions that; people have about assistive listening devices, hearing aids and any other thing that crops up in life with hearing loss.
Susan, Member of the SayWhatClub www.SayWhatClub.com

Curtis, it's terriffic!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Btw, your article was also in the SHHH newsletter here in Houston.
Roger

Hi,
I just want everyone in the world to know the great service that I received from Curtis !! I was looking for something that would shake my pillow when my phone rang and thought it was an impossible dream.
I have a few catalogs at home but they didn't have exactly what I wanted. I took a look at the web site of Curtis and it was filled with a wealth of information! So I thought I'd contact Curtis and maybe he'd know of such a device.
So I saved money too!
I'm a real stickler when dealing with businesses and have to say that
Curtis gets a 5 star rating from me. So when the need arises for more devices, I'm ordering from Curtis as he really impressed me!
A happy customer and SWC'er
Karena M
Buffalo, NY/font>

Curtis, I am so glad I found you and your company during a web search of Hearing Loss.

"Curtis, I feel like dancing in the streets. I can't believe how well I hear on the phone with that neckloop. I finally feel like apart of the 21st. Century

Thank You Thank You!!!!"

I was at wits end because anyone that I spoke to previously didn't know what I was talking about and couldn't help me.Now I can use a cellphone just like millions of other Americans and not be hampered due to my "disability". You shipped me the Nokia Neckloop before you even got my check so I could meet an ad deadline for the cellphone that I wanted to buy. When I tried the loop out on a phone in the store I was literally amazed at the quality of my hearing (Just like you said). Thanks again for being such a great resource and a good merchant for an underserved population.
Sincerely, Marla<

SUCH A WONDERFUL SENSATIONS!

Hey Curtis,

My Teletalker Telephone arrived today and I L O V E it. Such a wonderful sensation to be able to hear with B O T H ears at once.

The loopset allows that and it really helps me understand on the telephone so much better.

I love the snazzy features of the phone.

I love the tone dial that allows me to adjust the tone and pitch. I find I hear much better when the low sounds are diminished.

I love the way the volume control goes off automatically so that when a normal hearing person uses the phone his ears are not subjected to too much volume. And when I use the phone I just click on the amplifying button and wham the volume becomes adjustable immediately

"I can use the phone without my hearing aids. Isn't that amazing?"

I love the flashing light because often I do not have my hearing aids on and so that flashing light allows me to know the phone is ringing. Otherwise I would have no way of knowing a call was coming in.And I love the appearance of the Teletalker phone.My brother Richard is coming for a visit April 28. I would love to have one for him too when he arrives. Can you ship another one out and have it here for his arrival?
Thanks for the excellent service, Curtis. You are a good man.
Bob eee

A few months ago, after joining SWC and beginning to learn about ALD's, I found out about Curtis and his very informative website.I was still having a hard time understanding what device complemented what other device and how they all worked together. I began emailing Curtis with questions, and he always replied so promptly, making sure that my questions were answered,and assuring me they were not 'stupid' questions, although I kept apologizing for them anyway. He never ignored an email, although I hadn't even bought anything yet. Then, I met Curtis at the SWC convention in San Diego, filled with questions about ALD's and having no idea what would be best for me,    I attended his presentation, and came away understanding a little more. Curtis has been patiently guiding me through the process of purchasing my Pocket Talker, Neckloop, and Tele-link. Now that I have them, I am working out the best ways to combine them for my own hearing benefit. Curtis is STILL helping me, still offering advice on different settings to try, for maximum benefit.

Customer service with Curtis is the best, he doesn't ignore you before you purchase or forget you after ("Editor: Yea, she sure is a looker...impossible to forget! :)"....that's so important to me, and I know that I won't look any further when I am ready to purchase again.Linda M. Binns
San Diego, Ca

I appreciate dealing with such a friendly, helpful and knowledgeable person who incidentallydoes not hear toowell himself SWC member< /FONT> < p> btdonadio@yahoo.com

Sent: Monday, January 29, 2001 10:29 AM
Subject: Re: Shake Awake
I received the alarm and it is great. Thanks for being so attentive. I was a bit hesitant to order from a random internet site, but the option of contacting references was a big factor in my decision to purchase from your company, and I am quite pleased with the experience.

Thanks.

Brian

Hearing Aid Purchasing Guidelines
Hi Curtis,

Thank you for the wonderful information. I found out more there than I did in my two days worth of searching. I always thought (and no I am not a hearing aid wearer....not yet) that the feedback was something you should expect. My dad's squealed all the time. I always thought that meant it was working. LOL....
thanks,
Karen

Hi Curtis,

I just looked at your article about hearing aids and it was just SUPER!! I wish that I knew all of this before I purchased my first hearing aid. The audiologist recommended that I get a digital CIC because I was "young and professional". This was one of the most costly mistakes that I have ever made. Of course it doesn't have a T-coil and it's just plain too weak.
I think that some of the best things that you mention are the specifics on T-coils (exactly what kind of T coil to ask for) and the fact the feedback does not have to happen. I bet there are a lot of people that think that it's just a part of hearing aid life and something that they have to live with.
GREAT JOB! You should be proud of yourself!
Claudia--

Curtis:
Your list of tips is very impressive. I would think that any newspaper or magazine would do themselves proud if they hired you to do a weekly or monthly column.
You could confidently discuss the the in's and out's of hearing loss, assistive devices. You also could offer direct answers to the questions that people have about assistive listening devices, hearing aids and any other thing that crops up in life with hearing loss.
Susan, Member of the SayWhatClub www.SayWhatClub.org

Curtis, it's terriffic!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Btw, your article was also in the SHHH newsletter here in Houston.

Roger

Hi,
I just want everyone in the world to know the great service that I received from Curtis !! I was looking for something that would shake my pillow when my phone rang and thought it was an impossible dream.
I have a few catalogs at home but they didn't have exactly what I wanted. I took a look at the web site of Curtis and it was filled with a wealth of information! So I thought I'd contact Curtis and maybe he'd know of such a device.
Well, this man certainly knows what he is talking about! He told me its no problem and in fact showed me a few to choose from. Poor Curtis, I bombarded him with so many questions but he was so patient and knowledgeable about everything he sold. In fact, if I did buy it from a catalog, they'd probably sell me something I didn't need but Curtis told me just exactly the parts I needed to shake my pillow!!!
So I saved money too!
I'm a real stickler when dealing with businesses and have to say that Curtis gets a 5 star rating from me. So when the need arises for more devices, I'm ordering from Curtis as he really impressed me!
A happy customer and SWC'er
Karena M
Buffalo, NY

SONIC BOOM
Curtis
I have received the the product on Thursday, yesterday I put everything together it took less time putting it together than to remove the old one which had all the wires cluttered. And yes the vibrator is strong enough to wake even the deeper sleepers. I have never known that there was a way that you could use one vibrator. I know you will have my repeated business.
Thanks

The AccommoDAtor - Malisa W. Janes, Rh.D. Houston, TX 8/13/01

Dear Curtis,
You have been a life saver. I'm so happy with the help you have given me in finding exactly what I needed to get all my phone system lights flashing again. I realize how many hours you must have spent finding exactly the right transmitter that let me use all my other equipment.

That saved me a whole lot of money!   Having the equipment delivered on time with your support for hooking it up sure helped me avoid missing business calls.

I got service at a reasonable cost and in a timely manner that prescribed exactly what I needed.. and it was done with a smile. What more could anyone ask for?   You'll have my repeat business!

Thanks!   Malisa

Hi Curtis,
I ended the research phase of buying my next two HAs. I am now an almost three week old happy owner/user of two digital Siemens Prisma BTE aids. The telecoil is there and there is a 'button' to touch for the program that quiets the noisy area surrounding me. I can have another mode programmed in as well but the need hasn't risen.
This is the best service I've had since my first HA back in 1980. The dispenser was wonderful in explaining all about the aids, in working with me resolving any problems, questions, etc. Of course, there is a huge cost difference here with digital vs analog so perhaps he's trying extra hard - trying to reduce potential for rejection and return of aids(grin)...
Particulars:
30 day trial
$150 re-stocking fee for each aid returned.
We took advantage of promo being offered at the time. For each aid turned in (any kind) we received reduction of $150 on each 'digital' aid purchased.
Cost: $1995 each less $150
There was supposed to be a $50 charge for each mold. We convinced the dispenser to call in to region office for permission to waive that fee.
While visiting for a month in Yuma, AZ we purchased these aids from National Hearing Center which operates offices out of... Wal-Mart Super Center!
Extra Benefits: As my husband and I travel year round we will be able to go into any of the 75 HA centers around the country for free service, program(s) can be adjusted, etc.

Carl and I thank you for answering all our research questions posed to you. We were better informed buyers when we made the jump in spending $4000 on such small items!

Cindy Johnson

VIBRATING COUNTDOWN TIMER
Hi Curtis,
Yes, I did receive the timer, I love it, I was thankful that it is so easy to operate, as I am not always very adept at things like that - work great!
Thanks
Connie

CELLULAR PHONE ACCESSORIES
Hi Curtis,
I looked at all the big communications company websites: Harris, Hi-Tec, etc.
All of them only had the LPS-1.. I called the carrier company with the promotion, to see if I could get a 5100. They didn't; use those phones; I could have the rate plan, but I'd have to buy the phone (and the loopset), from someone else. (About $350 altogether! Yikes!)
Then I remembered Curtis Dickinson's company; he's a longtime SWC member.
I'd simply forgotten about him when I lost my address book. So I got his e-mail addy from another SWCer and asked for the URL: www.hearing-loss-help-co.com.
The LPS-3 was listed! I e-mailed him,; Do you really, really have these?;
He fired right back, ;Sure I do;, and told me how to order. Not only was he the only company; who had 'em, they were less expensive than Nokia listed; them for, and WAY less than the LPS-1's listed at the other company websites (so was his price for those).
The loopset arrived yesterday, and with it (and the phone volume cranked all the way up) I can hear BETTER on this phone than I have on ANY other phone for years!!!!! The loopset sends the sound to both t-coils. It's great, I really can't believe it!
So the moral of this long-winded story is, if you need to get a piece of equipment, don't be as thick-headed as I was. Go first to one of us, to someone who USES these things, knows them well, and stocks what we need! While I was searching for the loopset and surfing the communications sites, I looked at prices for things on my wish list...Curtis's prices are better across the board, and you can e-mail him and talk to him about what you need.
I could have saved myself five days of frustration!
hugs,
Melissa
CraigMJay@aol.com

Dear Curtis,
I was impressed with your customer service. Not only you knew exactly what I need but also was able to get me a better deal for a very high quailty patch cord. I also got it less than a week. I certain will order all my hearing device need with your company. Thank for made my day and treat me like a VIP. One happy customer,
Debbie Jones

For your information, Curtis - Father Riley is a retired Catholic priest whose hearing has deteriorated badly in the past five years. We were at dinner with him a few weeks ago, and he told me that he could hardly watch TV anymore because it was so difficult for him to hear what was being said. I checked his hearing aid and saw that he had a T-coil, so I drove him to our house and sat him in front of the TV. When I switched his hearing aid to the T-coil, he couldn't believe it. It was the same reaction I got from my Dad several months earlier. I'll get that check in the mail tonight.
Rick Yori
RBYori@mcdermott.com

Dear Curtis,
I have received the Nokia Loopset and would like to say that it works wonderfully. I can hear as well or better with loopset as I can using my regular phone and T-coil. When I received it, I tried it using my son's cell phone and was amazed. I then promptly went and subscribed for a digital cell phone and couldn't be more satisfied. I retired my old analog cell phone that I could use somewhat with my T-coil. I have a severe to profound loss and this is another barrier that has diminished for me.
Thank You,
Jack R. Rabe

COMPLY SNAP TIPS (Disposable earmolds)
Hi Curtis
My name is Hayley Austin, I hope you remember my story...... I am the girl visiting Australia, and a dog chewed up my earmoulds.....and my friend Bruce Hansen ordered some snap tips from you.
They arrived this morning and I'm so pleased to be wearing my hearing aid again!
Thank you for sending them so fast. They are like nothing I have ever seen before, and such a clever idea! the sound i get from them is great too...I've been wearing it for about 4 hours now....and am still getting used to the way it feels in my ear.....it is certainly a lot less obvious than the traditional earmould i had......
In the package, there was the pack of snap tips, the earmould tube, some brochures, and some samples of oto-ease. Anyway, thanks again.....
Hayley Austin
GRAFTON NSW 2460
AUSTRALIA

Dear Curtis,
Many thanks for your prompt attention to my request for the new type of hearing aid mold that I was looking for. Your advice and help was greatly appreciated. My order was delivered in record time and it has proved to be as comfortable as advertised.
It has been a pleasure dealing with a company that clearly is interested in the welfare of their clients. I will be seeking your advice about hearing aids in the near future.
Best Wishes
Bill Derry
3001 NW 38th St
Gainesville, Fl

Hi Curtis.....
I think these Snap Tips are awesome ! I've always had trouble with both the hard and soft type earmolds giving me irritations and infections. I've never heard of these Snap Tips until they started mentioning them on the Connect list, and even then I didn't understand what they were all about......so......I started reading up on it at your site, and finally ordered. I had had it with the other earmolds and all the bolony that goes with it. I dont really have any questions or concerns , really.......everything is going just fine with them. Just wish I started using them well before now. I'll be ordering more, soon. These are one thing that I dont want to be without....lol..... Many thanks for helping,
Linda
HEARING AID SWEAT BANDS
curtis,
I also wanted to let you know that I checked out your web site today for the first time. I had no idea that you offered so many products. It was a joy to find all these wonderful products in one place. I have doorbell ringers and light flashers, and many other assistive listening devices. Now I know where to go for any device that I need ... and everything in one place.
Thank you for developing a wonderful place for all hearing impaired and deaf people.
I ordered your Hatis Epic today and look forward to trying it out
Don

HATIS
Curtis,
I have been meaning to email you to thank you for your help in getting me the HATIS Freedom Mach I which I ordered a while ago. It is an amazing product that has truly enriched my life. I haven't been able to listen to radio or TV audio for a few years but am now able to do so by using the HATIS with the headphone output from my TV/Stereo/Tuner sound system. (I can't understand all channels or most music but it is still fantastic to hear the stations I can!) It also has enabled me to always be able to communicate via phone when using the HATIS with a phone headset socket. Due to a fluctuating hearing loss I previously never knew whether I would be able to talk on the phone on any given day. Once again thanks for your help.
Best Regards,
Gary Hahnert

Hello Curtis --
Yes, the HATIS Epic is here and it is not only epic but also dramatic. The sound is crisp and clear and in an altogether different category than holding a headphone up to a hearing aid microphone. I plug it into my computer and listen to radio, music, or to mp3 "tapes" downloads of lectures. I love it! Do you realize I've been in the market for this item for 10 years but neither my audiologists nor the available literature could ever go beyond pointing or saying "yeah its somewhere out there."
So thanks for the item and for your wonderful hands-on personalized approach.
best
Kamran

DRY AND STORE
Curtis,
I have used the Store and dry 2 nights. I works great! Thanks Curtis.
You give great customer service!
Inez Curtis

Curtis:
Just FYI, I got the shipment, and I'm very pleased with my new Dry and Store global! I used it for the first time last night. It's great!
It's been a pleasure doing business with you. I enjoy the personal service and look forward to doing more business with Hearing Loss Help Company in the future!
Take care.
Regards,
Joe Maybee

CURTIS
THANKS FOR YOUR REPLY VERY GOOD SERVICE. AND PROMPT .EVERYTHING WAS FINE IKNOW WHERE TO BUY MY SUPPLIES AT NOW.
THANKS AGAIN
WILLIAM WOLFORD

Just Plain Ole Good-hearted Service.
Thank you Curtis I just feel with all my heart this is something I have to do.I don't feel they have any right to fire me I'm not asking for much just a little consideration for my hearing impairment.
Curtis you're the best.You have given me so much support. There should be more people like you in this world.
Louise

Editor: That felt so good I asked for another. Here it is:
Hi Curtis ,
Yes you sure can use my words on hearing loss help. It would be nice if everyone new what a very supportive person you are.
As for me being a new member to SWC I feel it has been a honor to have met you.
Louise

Mr. Curtis,
Again, thanks for the speedy reply. My address is correct as shown. I will send you a check for $23.50 along with a note referencing the P.O. number 588. I will be glad to refer my friends to your company. Very nice service.
Regards,
Danny Greiciu
FPO, AP 96379-0495
A follow up from Danny
Hi Curtis,
Received my package today and in good order. Thanks for your excellent service and your kindness. If someone ever needs hearing supplies I would surely recommend your company.
Thanks,
Danny

JODY VACUUM
Curtis,
I wrote to tell you how pleased I was with your courteous helpful service and with the Jodi Hearing Aid Vacuum.p> The directions with the vacuum were easy to understand ( just as you said ) and the vacuum was easy to use. I was surprised at the amount of wax it removed from my hearing aids. I use q-tips every day and try to keep my ears wax free, but apparently it still accumulates in the hearing aids. I noticed after the cleaning that I needed to turn down the volume control on my TV, an indication that my hearing aids were "hearing" better afterwards.
Once again, Curtis, thanks for everything. It is a pleasure doing business with someone who has integrity.
Charles Johnson
charliedj@earthlink.net

DIRECTEAR 810
Curtis,
Got the DirectEar 810 set the next day and Mom loves it (me too).
We tried going the hearing aid route and she wasn't able to make them work for her (Mom is 85 and losing a bit of her memory). TV watching is a tough activity for the two of us to do together because she will crank up the volume until I am uncomfortable being in the room (or even the next couple of rooms).
With the DirectEars, she is ecstatic. She hears better than she has in years. The fidelity is very good on these even for a normally hearing person. (I work in audio and video and am critical of such things.) The stethoscope-style plugs work a lot better than muff-style headphones in allowing you to still hear other room sounds.
I appreciate your prompt service and immediate response to my phone question before I placed the order. Thanks for this follow-up as well.
John Blakley

GLOBAL VIBRATING WATCHES
Curtis
Yes, the watch arrived just fine and has been working great for me! 26 years on the local police department with many of the earlier years not ever usinghearing protection has made the watch great in getting myrear end out of bed at the right tome. Thanks much for taking the time to write and for such a nice watch!
Regards,
Bill

HEARING AID BATTERIES
Curtis,
I am so pleased with the iCellTech batteries I purchased from you. They are lasting several days longer than the Rayovac batteries I used to purchase from my hearing provider; plus they are 1/2 the cost! I can find absolutely no fault with them.
Years ago, I used to buy hearing batteries in bulk from Radio Shack and the adhesive covers came off the majority of the batteries long before I needed to use them making them useless. That has yet to happen with your batteries.
Thank you for providing such a superior product.
Richard Olson

The Commonwealth of Massachusetts

State Representative

May 27, 1997
Dear Mr. Dickinson,
Please accept my sincere congratulations on your receipt of the award for your outstanding efforts on the behalf of the hearing-impaired.
Your dedication in educating people about the rights and needs of the hearing impaired is truly admirable and deserving of proper recognition.
I wish you the best of luck for your future success!
Sincerely,
Harold P. Naughton, Jr.
State Representative
Twelfth Worcester District

Massachusetts Trial Court
Dear Curtis,
Many thanks for helping us offer "FM" training to Worcester County Court employees.
Having a knowledgable person in the group took a lot of pressure off the "small group" aspect of the program. You very capably familiarized court personnel with how to set up our new FM systems.
Thanks again for your much appreciated assistance.
Sincerely,
Marge Brown

Houses of Religion

First Congregational Church, Spencer MA 01562; October 6, 1997

Dear Mr. Dickinson
This is a quick note to say thank you for your great help in securing a better sound enhancement system for our church. Two different companies have worked on our system, both big name system companies, and neither offered the systematic troubleshooting analysis that you brought to us. Your work clearly showed someone who took a personal interest in seeing that our system worked properly. Believe me the next time we need services or new equipment we will call you first! Thank you again for your time and dedication in making our church hearing accessible.
--Richard Jones

Lake View Congregational Church, Worcester, Massachusetts. 01604
Mr. Dickinson, We would like to Thank You very much for your expertise in helping us choose a Hearing Assistance System for our church. It is FANTASTIC!!!
Our hearing impaired parishioners were a little reluctant at first, but once they tried the individual receivers they won't go to worship without them We have one woman that cries every Sunday morning and keeps thanking the Trustees for getting the system. She said she can now hear everything and didn't realize what she had been missing every week.
Curtis, you are WONDERFUL!! We had spoken to other people but you gave us the information and answers we were looking for. You definitely are very informative and your great demonstration sold all of us.
We would strongly recommend the Hearing Loss Help Company and Curtis Dickinson. He is very informative and professional to deal with.
May God Bless You and all the people you are able to help.
Board of Trustees,
Andrew E. LaFlemme Jr.

Wesley United Methodist Church. Worcester Ma 01608
Dear Curtis,
As program chairperson of the Golden Agers of Wesley United Methodist Church in Worcester I would like to tell you how much our members enjoyed your presentation on assisted hearing devices last Tuesday afternoon.
Your explaining and then demonstrating how various devices could help those with hearing losss was most convincing. I know I heard you much better when I was using your FM system, and several others told me they did too after having used some of your devices.
Several in our group told me how sincere you were and how they felt that you were geuininely interested in them and weren't "pushy" in your presentation. I know you evoked a lot of interest and everyone felt good about having heard you.
Thank you for showing us that many helpful options in addition to hearing aids are available for those with a hearing loss.
Sincerely yours,
Dale S. Fair
Program Chairperson
Golden Agers

As chairperson for the Dorcus Circle of Wesley United Method Church I want to thank you for taking the time to speak.
We certainly had a great interest in your presentation of various hearing devices and are more knowledgeable on the subject of hearing loss.
Sincerely,
Anita Goulding, Co-chairman Wesley United Methodist Church Women

Temple Reyim, Newton, MA. Cantor Simon
Mr. Curtis Dickinson,
I'm pleased to follow up your visit to Temple Reyim with this note indicating how pleased the House Committee and the congregation are with the FM devices which you sold us and with the follow up services and accessories which you have provided.
I got the definite feeling that you understand the problems faced by our members who have a hearing loss. The suggestions you have given are certainly valued.
We want to thank you for your prompt response to our request for a house call and for the time you spent overhauling our system and discussing the equipment with me.
With all best regards,
Sincerely,
Bob Guterman

Congregation Beth Israel, Worcester, Dick Sobol, Executive Director, Worcester, MA

St. Patrick Church, Natick, Father Twomey Pastor
Trustees
Evangelical Congregation, Grafton, MA 01519
Dear Trustee's
The Lord's Peace!
I write on behalf of Curtis Dickinson of Hearing Loss help Company. We had Curtis put in a hearing assistive system in our Church last year and it has made a remarkable difference. Originally, we were going to do this only in the upstairs church. It worked so well we placed a system in the lower church. Now I am speaking with Curtis about a portable system to have for small group meetings.
Those who have hearing disabilities don't want to bother us who have no hearing problems. When I made the hearing devices available, more people felt they could participate. At funerals in particular, we are able to offer the hard of hearing the opportunity to hear everything that is said for their deceased loved ones. This would not have been possible if it were not for the hearing assistive system.
We now have 10 receivers in both the upper and lower churches. We plan to get 4 receivers for the portable device.. It truly pays to be attentive to the hearing impaired. They have so much to offer--as does every child of God, and they become engaged when they can hear.
If you would like further input from me, I would be glad to speak with you. I do not get any commission or discount from Curtis. It just seems to me this is something that should be done. I an glad to report that we have been able to influence the Town of Natick in having their Town Hall system hooked up.
Thank you for your attention in this matter. May you prosper in the peace and joy of the Lord.
Rev. Daniel P. Twomey

To Whom It may Concern,
St. Patrick Parish recently purchased a Hearing Assistance System from Curtis Dickinson of hearing Loss help Company. It is magnificent!
We purchased 10 receivers with headsets for our upper Church and 6 for our lower Chapel and hall. They worked so well and were so positively accepted, I ordered another four for our lower Chapel. The people who use them are greatly impressed and thankful. This is one of the best investments we have made since it has enabled more of our people to readily hear the Word of God and experience more fully being members of our worshiping community.
Curtis was courteous and informative when he came for a demonstration . He was able to install the system into our present PA system with no problems. Curtis has been very professional and solicitous with his follow-up calls and advice.
If you would like to have more of your people involved, I strongly recommend Curtis and the Hearing loss help Company. If you would like to call me for a more full reference, please feel free to do so. I will praise this system and Curtis to the skies.
May you and all you serve prosper in the peace of the Lord.
Father Dan Twomey

Eliot Church, Natick, David Miller, Hughs and Hughs, Natick, MA
Dear Curtis,
Thank you for your time, cooperation and expertise in assisting our church in technical support for our parishioners who are hearing impaired.
Your presentation to our Boards of Trustees was professional and well thought out.
We have had the system up and running for several months now and am very happy to say it is everything you said it would be and more!
Thank you for a job well done!
Respectfully
David P. Miller--Treasurer

Calvary Baptist Church, Brookline MA

Renewed Baptist Church, South Lawrence, MA

Temple Sinai, Brookline, Rabbi Waldorf

World Outreach Evangelical Community Worcester, MA 01609

Community and Health Care Outreach Services

Central Massachusetts Agency on Aging

Dear Curtis,
Please allow me to take this opportunity to thank you for your thoughtful presentation to our staff this morning. As mentioned many of us were familiar with visual assistive equipment but were not aware of the variety of devices for those with hearing loss.
We will happily include you in our referral list and will let you know when we are in need of additional brochures.
Thank you again for your time and willingness to share your expertise.
Sincerely,
Kate C. Anderson
Director of Information
Advocacy and Training

Council on Aging--Northborough Senior Center Northbourough, MA 01532-1951
To Whom It May Concern,
Mr. Curtis Dickinson from Hearing Loss Help Company made a presentation at the Northborough Senior Center on June 4, 1997 following our noon congregate luncheon.
Participants seemed to have found his presentation helpful. Mr. Dickinson received feedback from the audience and tried to answer each person's questions.
I would recommend his presentation but we are unable to endorse any products.
I can be contacted as a reference for mr. Dickinson's presentation.
Sincerely,
Renee J. McCue, Director

Council on Aging, Senior Center, Town of Shrewsbury, Shrewsbury, MA 01545-5125
Dear Curtis,
Well, I am finally finding a moment to thank you for coming to the Senior Center back in July! I don't know where the summer went so quickly. I hope the rest of your summer proved to be pleasant.
I think your presentation and "hands-on" demonstration was most helpful to the folks that attended. I'm so delighted to hear that you even "converted" that one gentleman who was convinced that nothing was going to help him. I have been sharing your information to others that come to the Center who seem to have hearing issues, who seem excited to learn that hearing aids are not the only option for them.
We finally started mailing out the newsletter last month to each and every senior in town. I am excited as this will hopefully be our greatest outreach tool to the older residents. I have enclosed this months issue, which includes the information on the Self Help Group at Southgate.
Keep up the great work on this much needed service! I'm sure many folks are greatly indebted to you for broadening their horizons with your knowledge on what's available to them.
Sincerely,
Sharon M. Yager, SCOA Director

Jewish Community Housing for the Elderly, Auburndale, MA 02166
Dear Curtis,
I am writing to thank you for the Audio Induction Loop System that you installed at Golda Meir House. It has been in use for many months now. It is used by our hearing impaired tenants during the literature reading sessions.
It was pleasing that you came right away when there was a technical difficulty with the system. The problem was resolved without any of the hard of hearing tenants having to be without the use of the system.
Not only has it proven to be a cost-effective way of enhancing the lives of our heard of hearing tenants, but it also brings us into compliance with the intent of the Americans with Disabilities Act in regard to the hard of hearing population.
I will enthusiastically recommend your company and it's services to anyone interested about finding a solution for the hard of hearing population.
Once again, thank you for providing a solution for the hard of hearing tenants at Golda Meir house.
Sincerely,
Aya Schlair
Site manager

Dear Curtis,
I would like to take this opportunity to thank you for the Audio Loop System which you installed at the Golda Meir House this past summer. This system is a tremendous aid and allows many of our hearing impaired tenants to participate in activates such as our poetry reading sessions.
Thus far it has proved to be a cost-effective way of enhancing the hearing quality for many of the tenants at Golda Meir House.
It was also pleasing to know how often you came out to Golda Meir House while the system was being used to make sure everything was done properly.
Once again, many thanks and continued success in a very worthwhile enterprise.
Sincerely,
William Rabbitt, Building Superintendent

HOME AND COMMUNITY SERVICES, INC. Southborough, MA 01772-1709 September 1997
Dear Mr. Dickinson,
Thank you very much for speaking at the in-service for the ombudsman volunteers. The information you provided was very helpful and I can tell you that many were very satisfied with your knowledge of hearing loss and devices that are available. I appreciate that you took the time to make this presentation and were thorough in answering questions posed to you.
I would be pleased to have you come back and speak to an even larger audience. I'll be in touch.
Mary Brooks
STAFF BUILDERS--HOME HEALTH CARE Westborough, MA 01581
Dear Curtis,
Please allow me to speak for all of us who attended your presentation yesterday on Assistive Listening Systems and Devices. As Home Health Care providers, our nurses continually come in contact with either clients or family members who have some form of hearing loss. The information you provided will be of great help. Many people who experience hearing loss do not know where To go for help, and as you pointed out, making phone calls to find this type of information is very difficult for them. In addition, as monitors of home safety for our clients, their ability to be warned by smoke and fire detectors is a concern of ours.
We really liked the fact that you were so familiar with the various devices; you could clearly answer all our questions. You know the advantages and disadvantages of each, and where to obtain them and price ranges.You are providing a much needed service for the community.
Sincerely,
Susan McLiesh, RN, DON

JEWISH COMMUNITY CENTER Worcester Massachusetts 01609
Dear Curtis,
On behalf of the Senior Adults at the Worcester JCC, I would like to thank you for your presentation.
Although there ere not many people attending, those that were there greatly benefited from your presentation. I will look forward to having you perform for another presentation some time in the further.Many, many thanks for your time and effort.
Most sincerely,
Rana G. Rappaport, Director Senior Adult Services.

Colleges/University/Education

WORCESTER STATE COLLEGE. Worcester Massachusetts

As chairperson of the Communications Disorders Department, and head of the Hearing Clinic at Worcester State College, I have had the good fortune to work with Curtis Dickinson of Hearing Loss Help Company. He is a unique person the field of Assistive Devices where there is a great deal of promotion, but very limited help for hearing impaired people in reality.
Curtis has empathy for the disabled and understands their needs, their reactions, and their insecurities. He is willing to work with them on an individual basis.He considers their lifestyle and their financial situation, as well as their hearing loss. He goes the extra mile to help people achieve optimum communication.
I highly recommend this company for any individual or organization who needs help with assistive devices for the hearing impaired.
Sincerely,
Susan V. Rezen, Ph.D. CCCA

Hi Mr. Dickinson,
We really enjoyed and learned from your presentation at Worcester State College. Thank you so much for sharing your time and knowledge with us. It was our great and sincere pleasure to be able to meet and learn from you.
Thank you once again.
NSSLHA

Nichols College, Massachusetts
Dear Curtis Dickinson,
Thank you for taking the time to check up on the assistive listening system which I purchased from you. The system has worked perfectly and Kathleen has had an enjoyable and productive year at Nichols College. It has been a pleasure working with you. I will contact you in the future if we have any additional needs.
Sincerely,
Dr. Edward J. Kolek, Jr.
Director of Advising Services

NORTH READING PUBLIC SCHOOLS. North Reading, MA 01864
Dear Mr. Dickinson,
On behalf of the North Reading Public Schools, I wish to thank you for providing the FM wireless system for use at the high school auditorium. The system worked perfectly at the April Town Meeting. Until now, those who are hearing impaired were unable to fully appreciate the debate and comments.I appreciate your willingness to train members of our staff to setup and operate the system. They were able to do so quite easily.
Sincerely yours,
Roger L. Young.

HARD OF HEARING CONSUMERS

Dear Mr. Dickinson
You saved the day!
Dad would have sat through Easter dinner without hearing a word if it had not been for your help. His hearing aid gave out the day before easter.. When I contacted you, you rearranged your plans so you could meet with me. From you I was able to purchase a new PockeTalker.
Dad and I are very grateful.
Sincerely,
Leslie Nisbaum

Dear Mr. Dickinson,
Thank you so much for your time and efforts to help me select the correct alarm system to suit my needs.
Thank you
Mrs. Mary M. Stack
Framingham, MA 91701

Dear Curtis,
Thank you for your prompt service and attention to my problem. Also for your courtesy to my wife.
Although I am a sound sleeper the clock seems to do the job.
Right now that seems to be my biggest difficulty but it is nice to know there is an experienced and knowledgable person close by that I can turn to when other problems arise.
Thank you
Ray Covitz

Hi Curtis,
The vibrating alarm clock works fine. I appreciate your help in solving a difficult problem for me.
Sincerely,
Harriet Goldman

Dear Curtis,
Check for $150 enclosed.
Thank you very much for your good advice, insight, and persistence. If you ever wish a reference, don't hesitate to use my name.
Glenn Sacra
PS: As I told you before, mother is again enjoying TV for the first time in many months.

Hi Curtis,

I just looked at your article about hearing aids and it was just SUPER!!. I wish that I knew all of this before I purchased my first hearing aid. The audiologist recommended that I get a digital CIC because I was young and professional. This was one of the most costly mistakes that I have ever made. Of course it doesn't have a T-coil and it's just plain too weak.
I think that some of the best things that you mention are the specifics on T-oils (exactly what kind of T coil to ask for) and the fact the feedback does not have to happen. I bet there are a lot of people that think that it's just a part of hearing aid life and something that they have to live with.
GREAT JOB! You should be proud of yourself!
--Claudia-

July 14,1998
Dear Mr. Dickinson,
My husband and I would like to thank you for your caring approach in helping us to purchase a hearing enhancement system for our home.
The infra-red system has opened a new world of listening pleasure for us since we're both hearing-impaired. The new found clarity is most impressive.
You, personally, have been most sensitive, to our needs, in examining and helping us adjust to the possibilities the system offers. You have followed up, and proven to be most reliable and responsible--refreshing in today's times.
I would certainly recommend both you, personally, and the hearing system.
Many, many thanks.
--Charlotte Kirshner
West Newton, MA 02165

It sure would be great if people that were so scared and unsure of themselves when they were getting their first hearing aids had this info. I hope the report gets wide publication. The funny thing is, I felt like I had done some research before I made my first purchase and yet, in hindsight I knew SO LITTLE!! I knew about analog and digital and went along with the hype that digital (and smaller) must be better. I did not know one thing about a crucial component of a HA: a T-coil. My audiologist later told me that she doesn't even talk about T-coils and ALD'S to a person unless they've lost at least 70% of their hearing. This sounds so amazing to me now, that I wonder if I heard her right!
-Hearing Aid Consumer

Wonderful article Curtis. Congratulations. Many people's lives will be made better because of this information.
Audrey--Board member of the North Shore Canadian Hard of Hearing Association

Curtis:
Your list of tips is very impressive. I would think that any newspaper or magazine would do themselves proud if they hired you to do a weekly or monthly column.

You could confidently discuss the the in's and out's of hearing loss, assistive devices. You also could offer direct answers to the questions that; people have about assistive listening devices, hearing aids and any other thing that crops up in life with hearing loss.
Susan, Member of the SayWhatClub www.SayWhatClub.com

Curtis, it's terriffic!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Btw, your article was also in the SHHH newsletter here in Houston.
Roger

Hi,
I just want everyone in the world to know the great service that I received from Curtis !! I was looking for something that would shake my pillow when my phone rang and thought it was an impossible dream.
I have a few catalogs at home but they didn't have exactly what I wanted. I took a look at the web site of Curtis and it was filled with a wealth of information! So I thought I'd contact Curtis and maybe he'd know of such a device.
So I saved money too!
I'm a real stickler when dealing with businesses and have to say that
Curtis gets a 5 star rating from me. So when the need arises for more devices, I'm ordering from Curtis as he really impressed me!
A happy customer and SWC'er
Karena M
Buffalo, NY/font>

Curtis, I am so glad I found you and your company during a web search of Hearing Loss

"Curtis, I feel like dancing in the streets. I can't believe how well I hear on the phone with that neckloop. I finally feel like apart of the 21st. Century

Thank You Thank You!!!!"

I was at wits end because anyone that I spoke to previously didn't know what I was talking about and couldn't help me.Now I can use a cellphone just like millions of other Americans and not be hampered due to my "disability". You shipped me the Nokia Neckloop before you even got my check so I could meet an ad deadline for the cellphone that I wanted to buy. When I tried the loop out on a phone in the store I was literally amazed at the quality of my hearing (Just like you said). Thanks again for being such a great resource and a good merchant for an underserved population.
Sincerely, Marla<

SUCH A WONDERFUL SENSATIONS!

Hey Curtis,

My Teletalker Telephone arrived today and I L O V E it. Such a wonderful sensation to be able to hear with B O T H ears at once.

The loopset allows that and it really helps me understand on the telephone so much better.

I love the snazzy features of the phone.

I love the tone dial that allows me to adjust the tone and pitch. I find I hear much better when the low sounds are diminished.

I love the way the volume control goes off automatically so that when a normal hearing person uses the phone his ears are not subjected to too much volume. And when I use the phone I just click on the amplifying button and wham the volume becomes adjustable immediately.

"I can use the phone without my hearing aids. Isn't that amazing?"

I love the flashing light because often I do not have my hearing aids on and so that flashing light allows me to know the phone is ringing. Otherwise I would have no way of knowing a call was coming in.And I love the appearance of the Teletalker phone.My brother Richard is coming for a visit April 28. I would love to have one for him too when he arrives. Can you ship another one out and have it here for his arrival?
Thanks for the excellent service, Curtis. You are a good man.
Bob eee

A few months ago, after joining SWC and beginning to learn about ALD's, I found out about Curtis and his very informative website.I was still having a hard time understanding what device complemented what other device and how they all worked together. I began emailing Curtis with questions, and he always replied so promptly, making sure that my questions were answered, and assuring me they were not 'stupid' questions, although I kept apologizing for them anyway. He never ignored an email, although I hadn't even bought anything yet. Then, I met Curtis at the SWC convention in San Diego, filled with questions about ALD's and having no idea what would be best for me,    I attended his presentation, and came away understanding a little more. Curtis has been patiently guiding me through the process of purchasing my Pocket Talker, Neckloop, and Tele-link. Now that I have them, I am working out the best ways to combine them for my own hearing benefit. Curtis is STILL helping me, still offering advice on different settings to try, for maximum benefit.

Customer service with Curtis is the best, he doesn't ignore you before you purchase or forget you after ("Editor: Yea, she sure is a looker...impossible to forget! :)"....that's so important to me, and I know that I won't look any further when I am ready to purchase again.Linda M. Binns
San Diego, Ca

I appreciate dealing with such a friendly, helpful and knowledgeable person who incidentally does not hear too well himself SWC member
btdonadio@yahoo.com

Sent: Monday, January 29, 2001 10:29 AM
Subject: Re: Shake Awake
I received the alarm and it is great. Thanks for being so attentive. I was a bit hesitant to order from a random internet site, but the option of contacting references was a big factor in my decision to purchase from your company, and I am quite pleased with the experience.

Thanks.

Brian

Hearing Aid Purchasing Guidelines
Hi Curtis,

Thank you for the wonderful information. I found out more there than I did in my two days worth of searching. I always thought (and no I am not a hearing aid wearer....not yet) that the feedback was something you should expect. My dad's squealed all the time. I always thought that meant it was working. LOL....
thanks,
Karen

Hi Curtis,

I just looked at your article about hearing aids and it was just SUPER!! I wish that I knew all of this before I purchased my first hearing aid. The audiologist recommended that I get a digital CIC because I was "young and professional". This was one of the most costly mistakes that I have ever made. Of course it doesn't have a T-coil and it's just plain too weak.
I think that some of the best things that you mention are the specifics on T-coils (exactly what kind of T coil to ask for) and the fact the feedback does not have to happen. I bet there are a lot of people that think that it's just a part of hearing aid life and something that they have to live with.
GREAT JOB! You should be proud of yourself!
Claudia--

Curtis:
Your list of tips is very impressive. I would think that any newspaper or magazine would do themselves proud if they hired you to do a weekly or monthly column.
You could confidently discuss the the in's and out's of hearing loss, assistive devices. You also could offer direct answers to the questions that people have about assistive listening devices, hearing aids and any other thing that crops up in life with hearing loss.
Susan, Member of the SayWhatClub www.SayWhatClub.org

Curtis, it's terriffic!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Btw, your article was also in the SHHH newsletter here in Houston.

Roger

Hi,
I just want everyone in the world to know the great service that I received from Curtis !! I was looking for something that would shake my pillow when my phone rang and thought it was an impossible dream.
I have a few catalogs at home but they didn't have exactly what I wanted. I took a look at the web site of Curtis and it was filled with a wealth of information! So I thought I'd contact Curtis and maybe he'd know of such a device.
Well, this man certainly knows what he is talking about! He told me its no problem and in fact showed me a few to choose from. Poor Curtis, I bombarded him with so many questions but he was so patient and knowledgeable about everything he sold. In fact, if I did buy it from a catalog, they'd probably sell me something I didn't need but Curtis told me just exactly the parts I needed to shake my pillow!!!
So I saved money too!
I'm a real stickler when dealing with businesses and have to say that Curtis gets a 5 star rating from me. So when the need arises for more devices, I'm ordering from Curtis as he really impressed me!
A happy customer and SWC'er
Karena M
Buffalo, NY

SONIC BOOM
Curtis
I have received the the product on Thursday, yesterday I put everything together it took less time putting it together than to remove the old one which had all the wires cluttered. And yes the vibrator is strong enough to wake even the deeper sleepers. I have never known that there was a way that you could use one vibrator. I know you will have my repeated business.
Thanks

The AccommoDAtor - Malisa W. Janes, Rh.D. Houston, TX 8/13/01

Dear Curtis,
You have been a life saver. I'm so happy with the help you have given me in finding exactly what I needed to get all my phone system lights flashing again. I realize how many hours you must have spent finding exactly the right transmitter that let me use all my other equipment.

That saved me a whole lot of money!   Having the equipment delivered on time with your support for hooking it up sure helped me avoid missing business calls.

I got service at a reasonable cost and in a timely manner that prescribed exactly what I needed.. and it was done with a smile. What more could anyone ask for?   You'll have my repeat business!

Thanks!   Malisa

Hi Curtis,
I ended the research phase of buying my next two HAs. I am now an almost three week old happy owner/user of two digital Siemens Prisma BTE aids. The telecoil is there and there is a 'button' to touch for the program that quiets the noisy area surrounding me. I can have another mode programmed in as well but the need hasn't risen.
This is the best service I've had since my first HA back in 1980. The dispenser was wonderful in explaining all about the aids, in working with me resolving any problems, questions, etc. Of course, there is a huge cost difference here with digital vs analog so perhaps he's trying extra hard - trying to reduce potential for rejection and return of aids(grin)...
Particulars:
30 day trial
$150 re-stocking fee for each aid returned.
We took advantage of promo being offered at the time. For each aid turned in (any kind) we received reduction of $150 on each 'digital' aid purchased.
Cost: $1995 each less $150
There was supposed to be a $50 charge for each mold. We convinced the dispenser to call in to region office for permission to waive that fee.
While visiting for a month in Yuma, AZ we purchased these aids from National Hearing Center which operates offices out of... Wal-Mart Super Center!
Extra Benefits: As my husband and I travel year round we will be able to go into any of the 75 HA centers around the country for free service, program(s) can be adjusted, etc.

Carl and I thank you for answering all our research questions posed to you. We were better informed buyers when we made the jump in spending $4000 on such small items!

Cindy Johnson

VIBRATING COUNTDOWN TIMER
Hi Curtis,
Yes, I did receive the timer, I love it, I was thankful that it is so easy to operate, as I am not always very adept at things like that - work great!
Thanks
Connie

CELLULAR PHONE ACCESSORIES
Hi Curtis,
I looked at all the big communications company websites: Harris, Hi-Tec, etc.
All of them only had the LPS-1.. I called the carrier company with the promotion, to see if I could get a 5100. They didn't; use those phones; I could have the rate plan, but I'd have to buy the phone (and the loopset), from someone else. (About $350 altogether! Yikes!)
Then I remembered Curtis Dickinson's company; he's a longtime SWC member.
I'd simply forgotten about him when I lost my address book. So I got his e-mail addy from another SWCer and asked for the URL: www.hearing-loss-help-co.com.
The LPS-3 was listed! I e-mailed him,; Do you really, really have these?;
He fired right back, ;Sure I do;, and told me how to order. Not only was he the only company; who had 'em, they were less expensive than Nokia listed; them for, and WAY less than the LPS-1's listed at the other company websites (so was his price for those).
The loopset arrived yesterday, and with it (and the phone volume cranked all the way up) I can hear BETTER on this phone than I have on ANY other phone for years!!!!! The loopset sends the sound to both t-coils. It's great, I really can't believe it!
So the moral of this long-winded story is, if you need to get a piece of equipment, don't be as thick-headed as I was. Go first to one of us, to someone who USES these things, knows them well, and stocks what we need! While I was searching for the loopset and surfing the communications sites, I looked at prices for things on my wish list...Curtis's prices are better across the board, and you can e-mail him and talk to him about what you need.
I could have saved myself five days of frustration!
hugs,
Melissa
CraigMJay@aol.com

Dear Curtis,
I was impressed with your customer service. Not only you knew exactly what I need but also was able to get me a better deal for a very high quailty patch cord. I also got it less than a week. I certain will order all my hearing device need with your company. Thank for made my day and treat me like a VIP. One happy customer,
Debbie Jones

For your information, Curtis - Father Riley is a retired Catholic priest whose hearing has deteriorated badly in the past five years. We were at dinner with him a few weeks ago, and he told me that he could hardly watch TV anymore because it was so difficult for him to hear what was being said. I checked his hearing aid and saw that he had a T-coil, so I drove him to our house and sat him in front of the TV. When I switched his hearing aid to the T-coil, he couldn't believe it. It was the same reaction I got from my Dad several months earlier. I'll get that check in the mail tonight.
Rick Yori
RBYori@mcdermott.com

Dear Curtis,
I have received the Nokia Loopset and would like to say that it works wonderfully. I can hear as well or better with loopset as I can using my regular phone and T-coil. When I received it, I tried it using my son's cell phone and was amazed. I then promptly went and subscribed for a digital cell phone and couldn't be more satisfied. I retired my old analog cell phone that I could use somewhat with my T-coil. I have a severe to profound loss and this is another barrier that has diminished for me.
Thank You,
Jack R. Rabe

COMPLY SNAP TIPS (Disposable earmolds)
Hi Curtis
My name is Hayley Austin, I hope you remember my story...... I am the girl visiting Australia, and a dog chewed up my earmoulds.....and my friend Bruce Hansen ordered some snap tips from you.
They arrived this morning and I'm so pleased to be wearing my hearing aid again!
Thank you for sending them so fast. They are like nothing I have ever seen before, and such a clever idea! the sound i get from them is great too...I've been wearing it for about 4 hours now....and am still getting used to the way it feels in my ear.....it is certainly a lot less obvious than the traditional earmould i had......
In the package, there was the pack of snap tips, the earmould tube, some brochures, and some samples of oto-ease. Anyway, thanks again.....
Hayley Austin
GRAFTON NSW 2460
AUSTRALIA

Dear Curtis,
Many thanks for your prompt attention to my request for the new type of hearing aid mold that I was looking for. Your advice and help was greatly appreciated. My order was delivered in record time and it has proved to be as comfortable as advertised.
It has been a pleasure dealing with a company that clearly is interested in the welfare of their clients. I will be seeking your advice about hearing aids in the near future.
Best Wishes
Bill Derry
3001 NW 38th St
Gainesville, Fl

Hi Curtis.....
I think these Snap Tips are awesome ! I've always had trouble with both the hard and soft type earmolds giving me irritations and infections. I've never heard of these Snap Tips until they started mentioning them on the Connect list, and even then I didn't understand what they were all about......so......I started reading up on it at your site, and finally ordered. I had had it with the other earmolds and all the bolony that goes with it. I dont really have any questions or concerns , really.......everything is going just fine with them. Just wish I started using them well before now. I'll be ordering more, soon. These are one thing that I dont want to be without....lol..... Many thanks for helping,
Linda
HEARING AID SWEAT BANDS
curtis,
I also wanted to let you know that I checked out your web site today for the first time. I had no idea that you offered so many products. It was a joy to find all these wonderful products in one place. I have doorbell ringers and light flashers, and many other assistive listening devices. Now I know where to go for any device that I need ... and everything in one place.
Thank you for developing a wonderful place for all hearing impaired and deaf people.
I ordered your Hatis Epic today and look forward to trying it out
Don

HATIS
Curtis,
I have been meaning to email you to thank you for your help in getting me the HATIS Freedom Mach I which I ordered a while ago. It is an amazing product that has truly enriched my life. I haven't been able to listen to radio or TV audio for a few years but am now able to do so by using the HATIS with the headphone output from my TV/Stereo/Tuner sound system. (I can't understand all channels or most music but it is still fantastic to hear the stations I can!) It also has enabled me to always be able to communicate via phone when using the HATIS with a phone headset socket. Due to a fluctuating hearing loss I previously never knew whether I would be able to talk on the phone on any given day. Once again thanks for your help.
Best Regards,
Gary Hahnert

Hello Curtis --
Yes, the HATIS Epic is here and it is not only epic but also dramatic. The sound is crisp and clear and in an altogether different category than holding a headphone up to a hearing aid microphone. I plug it into my computer and listen to radio, music, or to mp3 "tapes" downloads of lectures. I love it! Do you realize I've been in the market for this item for 10 years but neither my audiologists nor the available literature could ever go beyond pointing or saying "yeah its somewhere out there."
So thanks for the item and for your wonderful hands-on personalized approach.
best
Kamran

DRY AND STORE
Curtis,
I have used the Store and dry 2 nights. I works great! Thanks Curtis.
You give great customer service!
Inez Curtis

Curtis:
Just FYI, I got the shipment, and I'm very pleased with my new Dry and Store global! I used it for the first time last night. It's great!
It's been a pleasure doing business with you. I enjoy the personal service and look forward to doing more business with Hearing Loss Help Company in the future!
Take care.
Regards,
Joe Maybee

CURTIS
THANKS FOR YOUR REPLY VERY GOOD SERVICE. AND PROMPT .EVERYTHING WAS FINE IKNOW WHERE TO BUY MY SUPPLIES AT NOW.
THANKS AGAIN
WILLIAM WOLFORD

-------------------------------

Thank you Curtis for your fast response in replacing the Williams FM System. You have made my wife very happy. You have an excellent Company! Very customer focused. With my wife's recent sudden hearing loss which is profound, we are still learning about all the devices and aids that are available. We will be using your company much more in the future.

Tom Walton

Just Plain Ole Good-hearted Service.
Thank you Curtis I just feel with all my heart this is something I have to do.I don't feel they have any right to fire me I'm not asking for much just a little consideration for my hearing impairment.
Curtis you're the best.You have given me so much support. There should be more people like you in this world.
Louise

Editor: That felt so good I asked for another. Here it is:
Hi Curtis ,
Yes you sure can use my words on hearing loss help. It would be nice if everyone new what a very supportive person you are.
As for me being a new member to SWC I feel it has been a honor to have met you.
Louise

Mr. Curtis,
Again, thanks for the speedy reply. My address is correct as shown. I will send you a check for $23.50 along with a note referencing the P.O. number 588. I will be glad to refer my friends to your company. Very nice service.
Regards,
Danny Greiciu
FPO, AP 96379-0495
A follow up from Danny
Hi Curtis,
Received my package today and in good order. Thanks for your excellent service and your kindness. If someone ever needs hearing supplies I would surely recommend your company.
Thanks,
Danny

JODY VACUUM
Curtis,
I wrote to tell you how pleased I was with your courteous helpful service and with the Jodi Hearing Aid Vacuum.p> The directions with the vacuum were easy to understand ( just as you said ) and the vacuum was easy to use. I was surprised at the amount of wax it removed from my hearing aids. I use q-tips every day and try to keep my ears wax free, but apparently it still accumulates in the hearing aids. I noticed after the cleaning that I needed to turn down the volume control on my TV, an indication that my hearing aids were "hearing" better afterwards.
Once again, Curtis, thanks for everything. It is a pleasure doing business with someone who has integrity.
Charles Johnson
charliedj@earthlink.net

DIRECTEAR 810
Curtis,
Got the DirectEar 810 set the next day and Mom loves it (me too).
We tried going the hearing aid route and she wasn't able to make them work for her (Mom is 85 and losing a bit of her memory). TV watching is a tough activity for the two of us to do together because she will crank up the volume until I am uncomfortable being in the room (or even the next couple of rooms).
With the DirectEars, she is ecstatic. She hears better than she has in years. The fidelity is very good on these even for a normally hearing person. (I work in audio and video and am critical of such things.) The stethoscope-style plugs work a lot better than muff-style headphones in allowing you to still hear other room sounds.
I appreciate your prompt service and immediate response to my phone question before I placed the order. Thanks for this follow-up as well.
John Blakley

GLOBAL VIBRATING WATCHES
Curtis
Yes, the watch arrived just fine and has been working great for me! 26 years on the local police department with many of the earlier years not ever usinghearing protection has made the watch great in getting myrear end out of bed at the right tome. Thanks much for taking the time to write and for such a nice watch!
Regards,
Bill

HEARING AID BATTERIES
Curtis,
I am so pleased with the iCellTech batteries I purchased from you. They are lasting several days longer than the Rayovac batteries I used to purchase from my hearing provider; plus they are 1/2 the cost! I can find absolutely no fault with them.
Years ago, I used to buy hearing batteries in bulk from Radio Shack and the adhesive covers came off the majority of the batteries long before I needed to use them making them useless. That has yet to happen with your batteries.
Thank you for providing such a superior product.
Richard Olson

-----------------------------

Thank you Curtis for your fast response in replacing the Williams FM System. You have made my wife very happy. You have an excellent Company! Very customer focused. With my wife's recent sudden hearing loss which is profound, we are still learning about all the devices and aids that are available. We will be using your company much more in the future.

Tom Walton

----------------------------------------------

Good morning Curtis,

I received a new eli bluetooth device within a day or two after I sent you my shipping address.

I am pleasantly surprised by your quick response and dedication to correction of the problem that I had with the first one. Most people I deal with are not this responsible.

It has certainly been a pleasure doing business with you!

Ron Grimm

===================================================

Hi Curtis and Friends -

Just wanted to drop a quick note to say THANK YOU so much for the amazingly fast shipment of my recent order. Everything arrived perfect. You are saving me several round trip visits of about 25 miles each to the hearing aid dealer because of broken/cracked tubes. I have 2 hearing impaired children - 17 and 12 (severe to profound bilateral sensori-neural hearing impairment), and as you are undoubtedly aware - they cannot function with hearing aids that are not working properly. It's really wonderful to be able to do business with people who can relate on a personal level to the needs of the hearing impaired community. I salute you and your company for all you do - keep up the great work!

Very sincerely,

Lynne Birdwell